Terms of Service

Last updated: March 2, 2026

1. ACCEPTANCE OF TERMS

By accessing or using TRUSYNQ ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. ELIGIBILITY

You must be at least 18 years old to use TRUSYNQ. By using the Service, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into a binding agreement
  • You are not prohibited from using the Service under applicable laws
  • You will comply with these Terms and all applicable laws and regulations

3. ACCOUNT REGISTRATION AND VERIFICATION

To use TRUSYNQ, you must create an account and complete our verification process. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Complete identity verification as required by our platform

4. USER CONDUCT

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms
  • Harass, abuse, or harm other users
  • Post false, misleading, or deceptive information
  • Impersonate any person or entity
  • Use the Service to send spam or unsolicited messages
  • Attempt to gain unauthorized access to other user accounts
  • Use automated systems or bots to access the Service
  • Engage in any activity that interferes with or disrupts the Service

5. AI-POWERED FEATURES

TRUSYNQ uses artificial intelligence to enhance your experience, including:

  • AI Matching: Our algorithms analyze your profile, preferences, and behavior to suggest compatible matches
  • AI Coaching: Personalized relationship insights and communication guidance
  • Compatibility Analysis: AI-generated compatibility scores and relationship predictions

You understand and agree that AI features are tools to assist in your dating journey and do not guarantee relationship success. All AI-generated content is for informational purposes only.

6. SUBSCRIPTION, PAYMENTS, AND REFUNDS

Free Plan: TRUSYNQ offers a free tier with 10 daily likes and 5 daily messages, giving all users access to core matching and messaging features.

Premium and Pro Subscriptions: Paid plans unlock expanded daily limits, advanced filters, incognito mode, priority support, and more. Current pricing:

  • Premium: $14.99/month — 50 daily likes, 20 messages, advanced filters
  • Pro: $29.99/month — Unlimited likes and messages, all premium features, dedicated support

By subscribing, you agree to the following:

  • Subscription fees are displayed clearly before purchase
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may cancel your subscription at any time through the Subscription page
  • Refunds will be provided in accordance with applicable laws and our refund policy
  • We reserve the right to modify pricing with reasonable notice

Cancellation: You may cancel your account at any time. Upon cancellation:

  • Your access to premium features (if any) will end at the current billing period's conclusion
  • Your profile and data will be deleted in accordance with our Privacy Policy
  • No refunds will be provided for partial billing periods unless required by law

7. CONTENT AND INTELLECTUAL PROPERTY

Your Content: You retain ownership of content you submit to TRUSYNQ. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.

Our Content: TRUSYNQ and its content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

8. PRIVACY

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. DISCLAIMERS

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that you will find a match or romantic partner through our Service. We are not responsible for the conduct of any user on or off the platform.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUSYNQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

11. ACCOUNT SUSPENSION AND TERMINATION

We reserve the right to suspend, lock, or terminate your account at any time for violation of these Terms, suspected fraudulent activity, or any other reason at our sole discretion. When an account is locked, you will be notified of the reason and given the opportunity to submit an appeal through the Support page. You may also terminate your account at any time through your account settings.

12. CHANGES TO TERMS

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. CONTACT US

If you have questions about these Terms of Service, please contact us through our Support page.